Shipping policy
Shipping & Delivery Policy
At CoopNest, we aim to make delivery simple and convenient for our UK customers.
Shipping Countries
We currently ship to customers throughout the United Kingdom.
Free UK Shipping
Standard shipping is completely free throughout the UK.
There are no standard shipping charges for eligible UK orders.
Order Processing
Orders are normally processed within 1–2 business days after the order has been successfully placed.
Orders placed on weekends or UK bank holidays may begin processing on the next business day.
Delivery Time
Once your order has been dispatched, standard delivery normally takes approximately 3–5 business days.
Your estimated overall timeframe is therefore approximately 4–7 business days from placing your order.
Delivery Tracking
Where tracking information is available, tracking details may be provided after your order has been dispatched.
Please check your email for shipping and tracking updates.
Incorrect Delivery Information
Customers are responsible for providing accurate delivery information during checkout.
If you notice that your delivery address is incorrect, please contact us as soon as possible at:
We will do our best to assist, although an address change may not be possible once an order has entered processing or been dispatched.
Delayed Deliveries
Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, severe weather, public holidays or other unforeseen circumstances.
If your order has not arrived within the expected timeframe, please contact us with your order number.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible.
Please provide your order number and, where possible, photographs showing the condition of the package and product.
Contact Information
Support: 24/7 Live Chat Support
📧 Email: contact@coopnest.shop
📞 Phone: +44 20 7635 7916
📍 Address: 20 Abchurch Ln, London EC4N 7BB, United Kingdom